GameStreet Technical Issues

We are still compiling a list of issues for this section. If you have some to contribute, please post them in the forums.

Common Login Issues

Never Got Your Confirmation Email

There are several reasons that could cause your confirmation email to never get to you. If you have waited less than 15 minutes, just give it a little bit longer. During high traffic times emails could take a few minutes longer to get sent. If you have waited longer some possible causes could be:

• Email Address Spelled Wrong
  If this happens, the only thing you can do is signup again. The only way to know is to attempt to login and you get a message stating that your email was not found.
• Spam Filters
  One of the biggest causes of this is spam filtering software. If you go through a major ISP like AOL or CompuServe, or use an online mail service like Hotmail or Google Mail (GMail) then your email probably goes through their filtering technology. If you have a Spam Folder through your provider, check it to make sure the email did or did not get caught up there. If it did, use your provider's management interface to add GameStreet.Net to the list of domains you allow email from. Each provider is different, so we can't explain them all here.

If all else fails, attempt to have it sent again by going to our Confirmation Email page.

Forgot Your Password

If you cannot remember your password, you can have it send to you by going to our Password Recovery page.

Account Locked Out

This will happen if you have attempted to login to your account with the wrong password more than 5 times in a 24-hour period. This is done to prevent account hijacking by users who simply try to guess your password. Your account will automatically unlock after 24 hours, or you can contact support to have it unlocked.

Forgot Which Email You Registered With

If you cannot remember which email you registered with, please contact support.

For all other issues, contact support for assistance.

GameStreet Signup Issues

Email already in use

This indicates that you have already signed up but did not confirm your account. See the login issues section for information about confirming your email address and activating your account.

Password Strength

To help keep bad people from trying to take over your account and post nasty thing about you, we have a strong password policy that requires that your password contain both numbers and letters and be at least 6 characters long. This will make it much harder to guess by a would-be hacker.

Security Question

We ask that you profile a security question and answer so that when you or someone tries to change your email or password, he/she must know the answer to this question in order to make that change. This prevents hackers who compromise your account from changing critical login information that would lock you out of your account.

Your Name

Your "Display Name" is the only name that is ever shown on any page of GameStreet. We do not divulge personal information such as your birth date, full name or address to anybody as part of our privacy policy. Its recommended that you use an "alias" in this field if you truly want a level of anonymity on the site.